Reviews

Home › Customers › Reviews

At Pikes Peak Harley-Davidson we want to hear from you about your experience so we can assist you before, during and after your purchase. Or, even if you didn’t purchase your Harley from us we had service done. We’d like to hear about that too! Get started by filling out our short customer survey.

Thinking of adding to your Harley Davidson collection? Great! We’re constantly adding to our inventory of new Harley Davidson motorcycles and used Harley Davidson motorcycles. We also encourage you to take a look at all of the servings we offer as well such as competitive motorcycle financing, trade-in evaluations, test rides, service, parts, and so much more! Stop into our Colorado Springs, CO dealership, call or contact us today to learn more.

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Cody was awesome, he took the time to really answer our questions. Great salesman. Randi did an excellent job at our financing. She took the time to answer all my questions and is a very friendly person. Between both Randi and Cody it was a smooth process . Thank you and will be back for another bike soon.."

    Overall Rating:
    Jeff March - CO

  • "Incredible service. They made sure everything was right, clean and perfect.
    The service is impeccable...the team work between staff is fluid...they work very well together"

    Overall Rating:
    Anonymous - Las cruces, NM

  • "Bear, skipper and Cj were all a huge help with out purchase. It is great to see a business that takes customer service to a whole new level. I would highly recommend if your looking to buy a motorcycle go see these guys!!!"

    Overall Rating:
    Trina Linck
  • Overall Rating:
    Kimberly Archer - Colorado Springs, CO

  • "I would like to share my experience from Labor Day weekend after staying in Manitou Springs. Rode up Pikes Peak day before Labor Day and experienced clutch issues (apparently this is common there). Anyway it was Sunday morning before Labor Day and I ended up getting towed from the top to Pikes Peak HD. I locked the bike up and left it in the parking lot as they were closed and closed on Labor Day as well. Sent an email on the website for service and got a call 45 minutes before they opened on Tuesday wanting to know where my keys were. I was enjoying a Waffle House breakfast as I figured no one would be there till the time they open. At any rate, got there and spoke with Troy in Service and he said he would get me taken care of. I was in an out in about an hour and Troy also did an upgrade with a flash drive for me the next day as we headed back to Nebraska after getting snowed in for several days. I would like to thank Troy and the entire Service Department for getting me going right away the first day after a 3 day weekend, I really appreciate the courtesy and professionalism by the staff at Pikes Peak HD and they were also under construction during this time. A+ GUYS - THANKS AGAIN from Nebraska!"

    Overall Rating:
    David Heidbrink - Beatrice, NE

  • "I was traveling across country and knew i was going to go over the 5K mileage recommendation so I called Tyler , and he was able to squeeze me in on short notice (2days), and serviced my 2020 Electra Glide Standard. Thanks again Tyler and all those who had a part in keeping my return trip on schedule."

    Overall Rating:
    Michael La Fave - Surprise

  • "20 Aug 2020 I unexpectedly found my self in need of a new battery. I showed up at PPHD around 0930, unannounced without a service appointment. Tyler was hugely helpful getting me worked into the same morning's work schedule . He set up the work order and Jonathon got me back on the road before noon. I really appreciate them both. To be sure, I have always had a great service department experience at PPHD. This battery replacement (getting me on the road with no prior schedule) is an example of how these folks will work with a rider to provide prompt quality service THANKS HUGE"

    Overall Rating:
    CORKY CONNERY - COLORADO SPRINGS, CO

  • "Best Harley shop in the usa"

    Overall Rating:
    Mitchel Hunter - HARRAH, OK

  • "I sent an email the other day about my disappointment in getting service scheduled and after the email I got a call within an hour to get my appointment moved up. I have to point out that Sammy in service always takes good care of me and remembers me by name. He and the salesman Cody are the only reasons I bought a second bike from you. Sammy always makes me feel like he’s gonna take excellent care of my bike and is straight forward.
    My last email was mostly negative so I just thought I’d take a moment to point out some positives and to say thank you for making it right. It’s very appreciated."

    Overall Rating:
    Anthony Smidt - Colorado Springs, CO

  • "I have had to replace the stator on my scooter. So I have been using the parts department allot. Tyler has been very knowledgeable about the parts I need. Pikes Peak Harley is great."

    Overall Rating:
    Jason Kimball - Fountain, CO

  • "I took my 2011 Fatboy lo to put some 16 chubbies. We had e few hick ups. Pikes went above and beyond to make it right! Lita from the service department was my contact the whole entire time. I was very impressed how this team made everything possible right. I will continue to take my scooter for all my needs to pikes peak! Thank you Pikes Peak Harley for making me feel as a valued customer."

    Overall Rating:
    Silvano Vigil - Pueblo West, CO

  • "Would recommend anyone that wants an amazing experience to go to pikes peak harley davidson"

    Overall Rating:
    PHILIP GERARDO - Colorado Springs, CO

  • "Pikes Peak Harley Davidson did a marvelous job repairing my motorcycle! They quickly diagnosed the problem and scheduled my service. They completed my service ahead of schedule. When I picked it up it had been washed. It was covered in dead bugs when I left it with them. I want to thank Dustin who works at the service desk he was exceptional. He sent me daily texts keeping me informed of the progress. I want to thank Steven for the excellent job he did rebuilding my motor, it runs like a new one and J. T. you are running a great shop! Thank You!

    Crash"

    Overall Rating:
    Crash Man - Colorado Springs, CO

  • "I just wanted to say that the guy Sammy is an outstanding person. He is the only one that would help me when no one else would especially the girl behind the service desk, so a extra big thank you to sammy you are great thanks again"

    Overall Rating:
    Douglas Foster - Ashton, IL

  • "I just bought a new bike the other day!
    1200 sportster and I absolutely love it!
    Amber, the sales associate was hands down the best! She always could be reached, Day or night! Answered all my questions, and sold me the bike I wanted!

    I will for sure always come back to Pikes Peak Harley for the employees and especially Amber!"

    Overall Rating:
    Jacob Weese - Colorado Springs, CO

  • "Was on my way thru Colorado Springs on my way to the west coast from Pennsylvania when my axle bearing went out Dustin Reynolds got me in and out in about 1 and half hrs. When the sevice department was completely booked solid he got me in and out on my way with no question."

    Overall Rating:
    Robert Michael - Mercersburg, PA

  • "June 17/19 my buddy and I were traveling through Gunnison Colorado heading east on Highway #50 on my 2017 Ultra HD when my engine light came on. I am not mechanical at all but but I do know you pay attention to such things. The information button on the right handle bar showed oil pressure okay. I pulled to the side of the road and checked the oil level which was okay as well. Beyond that I was "out of my knowledge level" so I located the nearest HD dealer from my Harley road atlas and immediately called them.
    Sammy at Pikes Peak Harley-Davidson in Parts & Service took my call. Sam walked me through the error codes and determined it was an oxygen sensor code that was probably set off due to the higher elevations we had been driving in that day. Sam guided me through how to clear the codes and assured me that all was well with the bike. I was GREATLY relieved!
    After 15 days on the road and about 11,000 km (+/- 7000 miles) I am safe back home having completed successfully my biggest road trip to date.
    It amazes me the level of technology that Harley has developed on their motorcycles. I did not know they had such capabilities to diagnose such issues on the road & many miles away from a qualified dealership.
    I am equally amazed at the level of knowledge and expertise of Pikes Peak HD staff for their professionalism and how Sam got me back on the road. I called in at 2:17pm and 7 minutes later the issue was diagnosed and fixed ... and I am 1 to 1.5 hours from the dealership.
    I big thanks to Sam for his help and professionalism in getting me back on the road.
    Rick"

    Overall Rating:
    Rick Plantt - Hanover, Ontario, Canada

  • "My experience with Dustin in your service department was first-class in every way. Dustin worked with me and kept me informed throughout the whole process; he gave great advice and hooked me up! I'll never go to anyone else!"

    Overall Rating:
    Mason Simpson - Monument, CO

  • "I recently purchase a 2017 Trike Ultra for my third purchase of a bike from this dealership. This management and sales team represent the highest standards of quality of products, fairness in dealing, product knowledge, professional staff in all areas (to include) sales, parts, service and finance. I have received and continue to enjoy outstanding support and a sense of family from the staff of Colorado Springs Harley-Davidson Motorcycles. My sincere thanks and appreciation to Joe, Mark, Dave, Bob, TJ, Kevin and all the staff for their outstanding support and concern for providing a superior product for my use and safety. Please continue to forward my positive comments and best wishes to all current and potential customers concerning your professionalism and outstanding service"

    Overall Rating:
    Jonathan Wagner - Colorado Spring Colorado Area, CO

  • "Bought a.new awesome 2017 Street Glide. Doug and everyone made this a great purchasing experience. Got the deal I needed on the motorcycle I wanted. Everyone was crazy friendly and made us feel welcomed from the get go."

    Overall Rating:
    Carl Douglas - Monument, CO
Displaying 1 - 20 of 29